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The terms that apply when you use 725co.com and our repair services.
Last updated: November 4, 2026Welcome to 725co.com, operated by 725co LED Repair Professionals (LED Repair Techs Inc.). By accessing or using our website or services, you agree to these Terms of Service and our Privacy Policy. If you do not agree, please do not use our website or services.
If a repaired module is not working when it arrives, contact us within 72 hours of receiving your order so we can review the issue with you.
Offers such as “5 Modules on Us” are available to qualified new clients, at 725co’s discretion, and may be changed or ended at any time.
Each order includes a private online tracking page. Access is provided through your order number and company name, or the secure link and QR code on your drop-off form. Please keep this information private and share it only with people on your team who need it.
Our website may contain links to third-party websites or services that are not owned or controlled by 725co. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party websites or services.
725co uses an AI-powered virtual assistant to answer some incoming calls and to make follow-up calls to existing customers after an order is completed. The assistant identifies itself as a virtual assistant at the start of each call. By continuing the call, you agree that the call may be recorded and transcribed as described in our Privacy Policy.
Follow-up calls are only made to customers with a recent order and only during business hours (Pacific time). You can ask to speak with a person during business hours, or ask us not to call you again at any time by telling the assistant, calling (714) 373-2219, or emailing info@725co.com. Information the assistant gives about order status is for convenience; your order record and our written communications control if there is any difference.
By providing your phone number, or by agreeing during a phone call with our team or our automated assistant, you agree to these Terms of Service and our Privacy Policy, and you consent to receive SMS text messages from 725co LED Repair Professionals (LED Repair Techs Inc.).
What we send: order-related messages, such as a follow-up after your repair order is completed with a link to share feedback about our service. During a follow-up call, we only send a text if you say yes, and only to the number on the call. Message frequency varies, usually one message per completed order. Message and data rates may apply based on your plan with your mobile carrier.
Help: reply “HELP” to any message, call (714) 373-2219, or email info@725co.com. Mobile carriers are not liable for delayed or undelivered messages.
You are not required to provide your phone number or consent to SMS messages as a condition of purchasing any goods or services. You can opt out at any time by replying “STOP” to any message from us. After we receive your request, we will send a confirmation message and stop sending SMS messages. Opting out may affect parts of our service that rely on SMS communication.
We may terminate or suspend access to our website or services immediately, without prior notice or liability, for any reason, including if you breach these Terms.
We may modify or replace these Terms at any time at our sole discretion. The “Last updated” date at the top of this page shows when they were last changed.
725Tracko internal application: For authorized workspace users, see the separate 725Tracko Terms of Use / End-User Agreement. These commercial Terms of Service continue to apply to 725co repair services.
If you have any questions about these Terms, please contact us:
José de Jesús “Chuy” Martínez is the founder and CEO of 725co. LED Repair Professionals, with more than two decades of hands-on electronics experience and over a decade specializing in professional LED display technology. His expertise reaches far beyond the repair bench, encompassing live-event production, LED video wall assembly, on-site technical support, and permanent display installations.
His technical foundation began in León, Guanajuato, Mexico, where he learned electronics alongside his father, an electronics repair technician. From repairing cassette players for classmates to developing advanced diagnostic skills on computers and electronic equipment, Chuy built a reputation for solving difficult technical problems. In 2008, he established his first business, 777 Computer Repair, specializing in hands-on troubleshooting and component-level repairs.
In 2012, an invitation from his friend Luis brought him into the professional LED industry through Matrix Visual. Working from the beginning as an independent contractor under LED REPAIR TECHS, Chuy developed extensive field experience traveling to major productions, assembling LED video walls, diagnosing technical issues, and repairing displays during live shows—often under the time-sensitive demands of an active event.
Throughout his career, he has contributed to events and productions involving major audiovisual companies, including PRG, 4Wall, and Freeman, as well as numerous other industry providers. A notable example was his work installing and repairing LED screens for the live performance featured in Kevin Hart: What Now?, the 2016 concert film. His background also includes extensive experience with permanent LED display installations, giving him a broad understanding of display systems from installation through maintenance and repair.
As his responsibilities at Matrix Visual expanded, Chuy took charge of its repair operation, personally recruiting, training, and directing a growing team of technicians. His first recruit was his brother David. He incorporated LED REPAIR TECHS INC in 2018 and opened a dedicated repair facility in Garden Grove, California, in 2021, building on the professional relationships and technical reputation he had established across the industry.
In 2022, he introduced 725co as the company’s DBA in memory of David, whose birthday was July 25. Today, Chuy combines deep technical knowledge, extensive production experience, and entrepreneurial leadership to guide 725co with a focus on precision, reliability, and professional repair standards—while carrying forward the family legacy behind its name.
